Sunday, March 1, 2009
Gathering our strength
Now we've all returned home it might be tempting to let the dust settle and simply accept that Costa simply outwaited and outwitted us. After all, what can we do to gain appropriate reimbursement from a company that's so experienced in deviousness and has already made fools of so many customers on this route alone?
Well, we must take care not to allow ourselves to slip into complacency, especially given that so very many of the victims of the cruise that ended yesterday have already banded together to continue the fight. Terry, the Englishman who did so very much to bring us all togther. With the help of people like him we kept up the pressure on the cowardly senior officers on the Europa who were content simply to hide from us all, took over 250 e-mail addresses from people who were determined not to let Costa sweep our complaints under a stone once we left the ship.
Terry's e-mail ID is firstname.lastname@example.org - please contact him so that we can buildup a mailing list through which we can coordinate our campaign against Costa for full cash reimbursement for their disastrous Indian Ocean cruise.
I'd love this blog to become an archive of personal experiences about Costa in general and the laughable Europa in particular, so if you have an account of your treatment by Costa in the past two weeks that you'd like to share with fellow passengers and also the wider world please send it to me at email@example.com and I'll feature it here.
One good thing that emerged as the cruise dissolved into chaos was the way that passengers came together to defend themselves against Costa. I've always been a huge fan of the European Community (why can't the UK use the Euro??) and it was truly heartwarming to see everyone trying to make themselves understood in a common cause across language barriers.
Come on folks, we have work to do!