Apologies first for not being quite as fluent as our ship mate David, who set this blog up and has managed it since, with his very eloquent additions......
We seem to be acquiring lots of different other complaints and observations....
I am still working on the demand to Costa for nothing less than a full refund from our Cruise..
An anon commentator has told us about the complaint they made and subsequently cost the staff (crewmember), £200 in lost wages... Yes, where indeed have these gratuities gone.... It makes you wonder about the honour that Costa work to.... Unhappy crew = unhappy passengers!!
So far the Europa has kept pretty much to schedule....
Have you noticed that next season the Costa Europa is sailing the Dubai run... Obviously Costa have no intention of upgrading the ship again or maybe even scrapping her... Lets see how she fairs for the rest of this season and into next..
Mr Costa..... I am still waiting for your reply you promised us prior to leaving on the 28th February...... You will be recieving another request for a reply on Monday.... I have this in writing from you and would have hoped that you would have had the decency to at least tell me on behalf of the 1800 passengers some information... I guess that as the information was dearly lacking on board then this must be your company policy......... "KEEP EVERYONE IN THE DARK WITH THE HOPE THEY WILL GO AWAY...... WELL GUESS WHAT .... YOU HAVE GOT 2 HOPES OF THAT, AND 1 OF THEM IS BOB (HOPE).....
You may have noticed that we had a small feature in yesterdays (Saturday) Daily Telegraph, travel section... Please Mr Costa , dont think this will be the last, cos it aint gonna be
I will continue to contact the media worldwide until you both have the decency of a reply with a very much increased offer of compensation, and you look to the future of your other passengers booked for future cruises. Cos you are not inspiring confidence for people to sail with you...
Our complaints are not a one off, these are may from your previous cruises too.
I have today contacted the BBC news programme and will keep you updated as we progress..
This blog will continue and will probably grow into other bloggs until we recieve the compensation we deserve... not the insult Costa have given us already. This I promise....
We shall remove or deactivate the blogg when we are satisfied and recieve what we deserve, until then ............. watch this space
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